At Serviq Hospitality Group, we are committed to ensuring that our digital concierge platform is accessible to all individuals, including those with disabilities. We strive to provide an inclusive online experience for all users, and we are continuously working to enhance the accessibility and usability of our platform. If you encounter any accessibility barriers on our platform or have any questions, please contact our support team for assistance.
DIGITAL CONCIERGE PLATFORM ACCESSIBILITY STATEMENT
This statement was last updated on [enter relevant date].
At Serviq Hospitality Group, we are dedicated to making our digital concierge platform accessible to everyone, including those with disabilities.
Why digital concierge platform accessibility is important
An accessible digital concierge platform ensures that all users, regardless of ability, can navigate, interact, and benefit from the services we offer. We are committed to providing an inclusive and seamless experience for all travelers and vendors.
Our efforts for platform accessibility
We have designed our digital concierge platform in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have implemented accessibility features to ensure a user-friendly experience for individuals with disabilities. Our efforts include:
Utilizing assistive technologies to identify and address potential accessibility issues
Ensuring clear navigation and content structure for ease of use
Providing alternative text for images to aid visually impaired users
Implementing color combinations with sufficient contrast for improved readability
Minimizing motion to prevent discomfort for users sensitive to motion
Ensuring accessibility for multimedia content such as videos and audio
Partnering with vendors to promote accessibility across the platform
Declaration of partial compliance with the standard due to third-party content [only add if relevant]
Certain aspects of accessibility within our platform may be impacted by third-party content. We are actively collaborating with our vendors to address any accessibility limitations and ensure a more inclusive experience for all users.
Commitment to physical accessibility [only add if relevant]
[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., transportation stations) to the end (such as the service desk, restaurants, etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories available for use]
Feedback and assistance
If you encounter any accessibility challenges while using our digital concierge platform, or if you have any accessibility-related inquiries, please reach out to our accessibility coordinator:
[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Additional contact details if relevant / available]